Frequently Asked Questions
1. What is PureLuxe?
PureLuxe is a premium line of plant-based wet wipes designed for businesses such as restaurants, cafés, gyms, salons, spas, hotels, and offices. Our wipes combine hygiene, comfort, and sustainability for everyday professional use.
2. What makes PureLuxe wipes different from regular wipes?
PureLuxe wipes are:
- Made from 100% plant-based fibres
- Dermatologist-tested and gentle on skin
- Alcohol-free, paraben-free, and vegan
- Infused with skin-friendly ingredients like Aloe Vera and Vitamin E
They are designed to deliver a premium experience, not just basic cleaning.
3. Who are these wipes best suited for?
PureLuxe wipes are ideal for:
- Restaurants & cafés (after-meal refresh)
- Gyms & fitness studios
- Salons & spas
- Hotels & hospitality businesses
- Offices and corporate environments
4. Are the wipes safe for all skin types?
Yes, our wipes are formulated to be gentle and suitable for all skin types, including sensitive skin.
5. Can the wipes be used on both face and hands?
Yes. PureLuxe wipes are designed for multi-purpose use, making them safe and effective for both face and hands.
6. What ingredients are used in PureLuxe wipes?
Depending on the variant, our wipes are infused with:
- Aloe Vera
- Tea Tree Oil
- Lavender Oil
- Calendula Extract
- Micellar Water
- Vitamin E & Pro-Vitamin B5
These ingredients help cleanse, soothe, and refresh the skin.
7. Are PureLuxe wipes environmentally friendly?
Yes. Our wipes are made from plant-based fibres and are part of our commitment to more sustainable and responsible hygiene solutions.
8. Do you offer bulk pricing or wholesale options?
Yes. PureLuxe is designed for bulk purchasing. For larger orders or custom pricing, please contact us directly for a quote.
9. Do you offer free samples?
We may offer samples to selected businesses. Please contact us to learn more.
10. How are the wipes packaged?
Our wipes are available in:
- Individually wrapped sachets for convenience and hygiene
- Bulk case packs for businesses
11. How long do the wipes stay fresh?
Each wipe is individually sealed to maintain freshness. Once opened, it is recommended to use immediately for best results.
12. Do you offer private label or custom branding?
Yes. We offer private label solutions for businesses looking to create their own branded wipes. Contact us for more details.
13. What is your return policy?
We accept returns on unused and unopened products within 7 days of delivery. Please contact our support team to initiate a return.